Leadership Support and community Development Programme

The aim of the LSCD programme is to help managers to:

  • understand the purpose and structure of the Leadership Support and Community Development Programme
  • understand the meaning of their role and develop strategies for taking forward improvement in line with the research evidence, practice knowledge, local experience and expertise of managers, residents, relatives and staff in care homes
  • recognise the value of transformational leadership and relationship-centred care (that relationships are crucial to success)
  • recognise the value of a positive (or appreciative) focus on what currently works well and what can be learnt from this in taking things forward
  • recognise the importance of creating on-going dialogue with their communities both inside and outside the home
  • develop new skills and understanding to work in equal partnership with other health and social care professionals and the local community for the benefit of residents, relatives and staff
  • feel they are being heard and that their expertise is valued
  • feel supported, not alone and part of a growing movement (MHL) aimed at making a difference by influencing local and national structures, attitudes, behaviours and policies that inhibit their ability to deliver quality care.


How does it work?

The LSCD programme is made up of a leadership support strand and a community development strand. The Leadership Support strand of the LSCD programme is grounded in a developmental and transformational approach. Care home managers are supported on a personal and professional journey to lead to cultural development in the care home setting.

The programme begins with four days of preparatory workshops which are then followed by monthly half-day action learning sets (ALS). The process of action learning offers a safe place for managers to reflect on, and explore in depth issues and concerns they may have in their leadership role.

Action learning supports people to take a closer look at taken for granted assumptions. It enables people to reach a new level of thinking and consider new ways of working which will support them to take forward developments. Overarching issues (or common themes) arising from the Leadership Support strand are fed into the associated Community Development strand with a view to helping the wider health and social care system to work in better partnership with care homes for quality improvement.

What the managers say

We’ve all got the same kind of problems cropping up, it’s great to know you’re not alone and when we talk through the problems, the solutions become clearer.

It’s been really helpful for my personal development as well as beneficial to the home….it’s giving me the confidence to stand up for doing things right, it’s very motivating.



  • Managers had greater confidence in their role, developed their leadership capacity and created cultures within their homes that were more open; they actively developed more strategies to seek out the views of others including residents and relatives.
  • Managers developed their influencing skills, took forward new and creative approaches to improve the quality of relationships, share learning and try out new ways of working that enhanced the experiences of those giving and receiving care.
  • Managers developed the quality of their leadership and led the team to take forward various initiatives aimed at enhancing the quality of lives of those who work, live and visit care homes

If you would like to know more about the programme please contact Belinda Dewar – Belinda.dewar@uws.ac.uk.